20-year Wear Warranty
Associated Weavers Limited guarantee this high performance carpet against wearing out in heavy domestic locations for the guarantee period. The worn area covered by the guarantee must be in excess of 10cm diameter and the backing has to be evident without any pile surface yarn left. Where a reasonable complaint to wear is proven, Associated Weavers will offer the owner an alternative carpet or an allowance using the usage limitation guide.
The carpet must be professionally fitted. Pile flattening in main traffic areas and loss of appearance around regularly used domestic seating is not unusual in this type of product and cannot be included in this guarantee.
Any surface damage and soiling caused by pets, chemicals and athletic shoes are not covered by this wear guarantee.
The original invoice from the retailer must be produced in the event of a claim.